The phrase “it’s not my fault” is probably the most despised statement a manager hears. It’s even worse when it really isthe employee’s fault. Staff need to be personally responsible for...
Things really have changed this past year. We have new ways of grocery shopping, learning, and meeting with coworkers… and all of it is online. Working with others online is...
The business of family business is a complex environment by nature. The mix of family, business and ownership systems often have competing tensions. Adding to this complexity is the planning...
Most people know that it is important for leaders to interact on a one-on-one level with all their employees. Unfortunately though ‘knowing” makes no real difference to real-life behaviour. For example,...
The saying goes that no man is an island, and leaders soon realize the truth in those words. The foundation for influence and leadership comes down to the strength of...
Knowing there is a difficult conversation can create anxiety and stop you from taking the first step. The fundamental purpose of the human brain is survival. The brain consistently predicts...
Having structure is vital to finding success, but this is especially true if you are involved in running a business. Without it, conflict and breakdowns in communication are never far...
Motivation has taken on new meaning since COVID-19 imposed various constraints on Calgary business and social life. Most businesses reacted quickly, shifting to work from home. Yet, with Pew Research Center...
Any employee dedicated to achieving the best results is at risk for burnout. Working long hours to meet deadlines and expectations can take its toll. While this level of dedication...
Is our reaction to stress automatic, or can intentional awareness of our responses bring purpose? During a crisis, most human beings experience a reaction to external factors and circumstances. We become...